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Frequently Asked Questions

1. What does offer? makes it possible for you to send gifts to your dear ones residing almost anywhere in the world. Through this service, you can order from the choicest gift items shown on the site while making the payment online. The gift will be delivered at an approximate time and address given by you, according to your specifications.

2. Can I phone or fax my order?
No, orders are accepted only online after securing your payment through the credit card information submitted by you.

3. Which credit cards does accept?
At present we accept MasterCard and Visa credit cards (both Indian and International) only. But soon we will be coming up with host of other payment options.

4. Is my credit card number / bank a / c. number secure?
Your Credit Card details are accepted through the SSL protocol. All transactions are secured, powered by SSL encryption capable of processing Credit Card transactions insuring that the information is encrypted before it is transmitted.

5. From where are the items bought?
The gifts at Indian Gifts Portal are sourced from exclusive regional manufacturers of handicrafts and other products in India through strategic linkages. This arrangement enables our visitors to select from the choicest range of products made exclusively in India and not available anywhere in the world, right from their desktops.

6. How much time do you take to deliver after the payment has been made?
We shall deliver your gift within 6 working days of securing your payment or on the approximate delivery date mentioned by you in the order form, whichever is later.

7. What is the mode of delivery?
Delivery of gifts is made through renowned courier services.

8. How do I contact you regarding my order?
You can send a mail to our Customer Service Group at and we will only be glad to help you.

9. Why is there difference in amount in my invoice sent from and that in my credit card statement?
We charge order value in the INR. This may cause a slight variation in the dollar-value shown at the website and that charged from your credit-card due to fluctuation in conversion rates.

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